About Us
Get to know Transparent Solutions
Story and mission
Transparent Solutions has been helping Vancouver businesses manage their IT since 2001. At a time when most providers billed clients reactively, we introduced a forward-thinking approach by offering ongoing, proactive support for a predictable monthly cost. This model gave our clients peace of mind and set a new standard for IT services providers.
Our mission is clear and unwavering: to provide reliable, long-term IT support that enables local organizations to operate more efficiently and competitively. We work quietly behind the scenes, managing technology with care and precision, so our clients can focus on growing their businesses, not fixing broken systems.
Why choose Transparent Solutions?
We manage your technology so you can manage your business.
Every moment spent handling IT issues is time away from serving your clients and growing your business. With Transparent Solutions as your IT partner, you can dedicate your energy toward business success, while we take care of the systems that power your daily operations.
We deliver proactive, flexible, and cost-effective business solutions
We provide access to enterprise-level IT expertise, without the high costs or complications of maintaining an in-house team. Here’s what you’ll gain:
Around-the-clock support – We’re available 24/7 to keep your systems running without interruption.
Smart savings on technology –
We recommend only trusted, best-in-class solutions that provide the most value for your investment.
Flexible service delivery – Whether you need help on site or remotely, we’re ready to assist in a way that works for your team.
Proactive problem solving – We detect and address potential IT issues before they can impact your business.
Partners and certifications
Transparent Solutions collaborates with leading technology vendors and maintains industry-recognized certifications to deliver high standards of service.
Affiliations
We maintain affiliations that reflect our commitment to the local economy and professional excellence.
Vancouver Board of Trade
As one of the region’s most respected business organizations, the Vancouver Board of Trade champions growth, innovation, and cross-sector collaboration. Our membership enables us to contribute to shaping a vibrant, globally connected business environment.
Burnaby Board of Trade
Representing a diverse and forward-thinking business community, the Burnaby Board of Trade supports local enterprise through education, advocacy, and partnership. We share its values of sustainability, inclusivity, and responsible growth.